Last updated: February 8, 2025
Welcome to ClimbingPals.com! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect the following information when you interact with our platform:
- During the waitlist phase: Name, email address, and any other details you voluntarily provide.
- Upon registration (future phase): Profile picture, climbing preferences, location, and other details you choose to share.
- Automatically collected data: Device type, browser, IP address, and site usage analytics.
2. Legal Basis for Processing Data
If you are located in the EU/EEA, we process your personal data under the following legal bases in accordance with the General Data Protection Regulation (GDPR):
- Consent (Article 6(1)(a) GDPR): When you sign up for our waitlist or register an account, you give us explicit consent to collect and process your data.
- Contractual Necessity (Article 6(1)(b) GDPR): We process data necessary to provide our services, such as matchmaking and profile management.
- Legitimate Interest (Article 6(1)(f) GDPR): We may process data to improve our platform, secure our services, and prevent fraud.
3. How We Use Your Information
We use your data solely to:
- Provide and improve our matchmaking service for climbers.
- Notify you when registration opens.
- Facilitate connections between users based on climbing preferences.
- Analyze site usage to enhance our platform.
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Third-Party Services We Use
We rely on the following third-party services to operate ClimbingPals.com:
- Namecheap & EasyWP (a Namecheap brand): Our website hosting provider.
- Google Analytics: Tracks website traffic and user interactions for analytical purposes.
- Fillout: Collects waitlist sign-ups and user feedback.
These providers may collect or process limited data to help us improve our service.
5. Data Retention
We retain your data for as long as necessary to provide our services. Specifically:
- Waitlist data: Retained until users either sign up or request deletion.
- Registered accounts: Data is retained as long as the account is active. Inactive accounts may be deleted after 24 months of inactivity.
- Analytics data: Retained for up to 26 months to track long-term platform improvements.
You can request deletion of your data at any time by contacting info [at] climbingpals.com.
6. International Data Transfers
Some of our service providers may store or process data outside of the EU/EEA, including the United States. Specifically:
- Namecheap and Fillout may host user data outside of the EU.
- These providers comply with GDPR transfer mechanisms, such as Standard Contractual Clauses (SCCs), to ensure data security.
By using ClimbingPals.com, you consent to such data transfers under GDPR-compliant safeguards.
7. User-Generated Content & Responsibility
When you upload a profile picture or share information on your profile, you are responsible for ensuring it:
- Does not violate any laws or third-party rights.
- Does not contain harmful, offensive, or misleading content.
ClimbingPals.com reserves the right to remove any content that violates these guidelines.
8. Your Rights
Under GDPR (if applicable), you have the right to:
- Access, correct, or delete your data.
- Withdraw consent at any time.
- Request data portability.
- Object to processing under certain conditions.
To exercise these rights, contact info [at] climbingpals.com.
9. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. See our Cookie Policy below for more details.
10. Updates to This Policy
We may update this policy from time to time. Significant changes will be communicated to users.
11. Contact Us
For any questions, reach out to us at info [at] climbingpals.com.
Cookie Policy
Last updated: February 8, 2025
ClimbingPals.com uses cookies and similar tracking technologies to enhance your experience. This Cookie Policy explains what cookies we use, why we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember user preferences, and improve performance.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for core functionality (e.g., user authentication, security).
- Analytics Cookies: Help us understand how users interact with our website to improve user experience.
- Preference Cookies: Store user settings like language and region.
3. Third-Party Cookies
We use third-party services that may place cookies on your device:
- Google Analytics: Tracks user behavior to optimize our platform.
- Typeform: Manages waitlist sign-ups and surveys.
These providers may process cookie-related data outside the EU/EEA under GDPR-compliant safeguards.
4. Legal Basis for Using Cookies (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), our use of cookies relies on:
- Consent (Article 6(1)(a) GDPR): Non-essential cookies (e.g., analytics and preferences) require your consent.
- Legitimate Interest (Article 6(1)(f) GDPR): Essential cookies are necessary for website functionality and security.
By continuing to use our website, you consent to our use of cookies unless you choose to disable them.
5. Managing Cookies
You can manage or disable cookies in the following ways:
- Adjust your browser settings to block or delete cookies.
- Use our cookie banner (if implemented) to accept or reject non-essential cookies.
- Opt out of Google Analytics via Google’s opt-out tool.
Disabling essential cookies may affect website functionality.
6. Updates to This Policy
We may update this Cookie Policy periodically. Any significant changes will be communicated on our website.
7. Contact Us
For any questions regarding this policy, please contact us at info [at] climbingpals.com.